Customer Service..

Welcome to Bagoly's Customer Support Center

customer satisfaction is what motivates us to success, get your fast answer to all your questions through contacting our professional and experienced team who is dedicated to provide the proper means for a perfect services and making sure every order is implemented and running smoothly until completing the domain transfer to the buyer.


Common Questions..

Q1: When the domain transfer should be started ?
- We transfer the domain to the buyer once we confirm receiving the payment through our system, The payment confirmation process normally takes up to 1-7 days max.

Q2: Can i cancel my order after making the payment ?
- Of Course, We allow order cancellation with refund provided within the first 24h of the order. But cancellation is NOT allowed if the domain transfer process is already started.
(note: the buyer should afford any payment processing fees during the order cancellation and during the refund process).

Q3: Can i return a domain after completing the purchase ?
- Unfortunately, We don't offer any return or exchange after transferring the domain to the buyer.

Q4: Can i pay through wire-transfer instead of visa ?
- Yes, We accept wire-transfer payment. feel free to contact us to request new order with wire-transfer payment method.

Get Help..

Reach us through direct email or through live chat support

Customer Support Working Hours: 9am-5pm EST/EDT
(Please be patient and we will reach you as soon as possible.)